Join us on the journey

Providing water means we play a key role in the lives of over one million people within the Bristol region.  We are always looking to attract talented individuals who share our passion for the water industry.  Join us and play your part in helping Bristol Water become a market leader in the water supply industry within the UK.

Our current list of opportunities are listed below.

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Please note we will not accept calls from unsolicited recruitment agencies or consultancies regarding these vacancies.

Business & Systems Analyst

Bristol Water always aims to always provide the best service possible to internal and external customers in the most efficient manner. A 6 month project has been initiated to refresh and improve the KPI Reporting Capability to ensure appropriate timeliness, quality, accuracy and trust in our data. If you have experience delivering in a similar role please read on … What will you be doing? This project is wide ranging and highly visible through the organisation. The core of the role will be to gather detailed requirements from data providers across the business. In addition, the analyst will also be responsible for providing the IT Solutions team with work packages for any requirements needing source system development and providing input to the Testing Cycles. Other responsibilities will include: Gathering of detailed measure and reporting requirements from all data providers across the business using appropriate tools and techniques. Assessing the report rationalisation and data gaps identified in the initial high level phase. Developing a measure capture template to ensure all measure definitions and criteria are captured in a consistent manner. Working closely with the Process Engineer to ensure data extract processes are aligned with the detailed Business Requirements. Providing the IT Solutions Team with Work Packages for any requirements needing source system developments. Track the progress of work packages. Providing input to the Solution Architect responsible for Systems Integration Architecture. Supporting the testing phase of the project in terms of expected outcomes. Creating and maintaining project documentation, constructing a solid knowledge base that can be referenced by colleagues in the future. What we are looking for … We need people who are customer focussed, comfortable and skilled at communicating with stakeholders at all levels but also in presenting data and tools to the

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Location: Bristol

Salary: Day-Rate dependent on experience

Expiry date: 13/12/2018

Business Analyst

Our customers are at the heart of everything we do, and our business plan is designed with the clear goal of improving the service we provide to the Bristol community. As part of this, we are going through an ambitious change programme within our Information Services team to ensure we have the capability in place to enable this change and successfully deliver on our investment programme. Crucially, this change ensures we remain able to meet and remain agile to the modern demands placed on us, but also allow us to develop and create opportunities for our staff. Want to be part of this journey? If so read on … What will you be doing? The IT Solutions function is fundamental to the way we organise, support and manage our IT landscape. The core purpose of this role is to assist in the development, maintenance and provision of all Business Analysis within the Information Solutions team. Duties will include: Elicitation, definition and documentation of business requirements to facilitate IT-enabled improvements Engaging stakeholders at all levels of the business to understand, and as appropriate to inform, the needs of the business Develop, maintain and operate the Business analysis framework and associated governance to support the design and delivery of all IT based change. Assist in the development, maintenance and operation of the Enterprise Architecture to provide a central view of the Enterprise and its construct for use in strategic and tactical change initiatives. Assist in the development, maintenance and operation of centralised process models as well as workflow development and improvement. Help develop and promote insights that create opportunities for efficiency or the mitigation of risk. Help develop and operate a performance and benchmarking framework to identify opportunities for systems, processes and people. Help identify and design the processes and IT solutions required to introduce recommended impro

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Location: Bristol

Salary: up to £29,000 Dependent on Experience

Expiry date: 16/12/2018

Corporate Social Responsibilty (CSR) Lead (12 Months)

Are you passionate about Corporate Social Responsibility? Here at Bristol Water we have lots of great projects going on in the world of Corporate Social Responsibility (CSR), and we are now ready to put even more focus on how we can do more in our local areas. We are looking for a dynamic and creative individual with a slick, methodical approach to projects, has an eye for proactively spotting a great brand or sponsorship opportunity and someone who is fab at networking and communicating, to ensure we get as much exposure for the company and the story we want to tell. This year we helped save more than 20,000 plastic bottles going to landfill thanks to a tour of our award-winning Bristol Water Bar – dishing out free water refills across our area. At Bristol Water we pride ourselves on being a part of our local communities by supporting local events and funding local initiatives. Whether it’s awarding cash through our monthly Together for Good fund or sponsoring events and projects such as Gromit Unleashed 2, we want to be recognised as a company that does more than just provide water. Corporate Social Responsibility is an important part of our work. It demonstrates our commitment to supporting local communities, helps raise our brand and helps us achieve many of our strategic objectives. What will you be doing? As CSR lead, you will be responsible for co-ordinating and delivering our communities programme. Some elements of the programme will also require hands on delivery by the CSR lead and some elements will involve influencing and working with colleagues to achieve the desired outcomes. This is a great fixed term (12 months) opportunity as you will need to take a strategic approach to how we deliver our programme of activities, from setting out the criteria for helping local groups and events, proactively seeking new opportunities for sponsorship and support, and deliver a number of high-profile brand awarenes

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Location: Bristol

Salary: Up to £31,000 depending on skills and experience

Expiry date: 06/01/2019

IT Technical Administrator

What will you be doing? The Information Systems function is fundamental to the way we organise, support and manage our IT landscape. The core purpose of this role is to provide Technical Administration and Project Management Office support to the core Bristol Water IT team. Other duties will include: Administration of IT Procurement function - Purchase Order creation, invoice management and Goods receipt processing. SAP Systems Administration support. Project Management Office support for IT projects - Maintenance of Project diaries, Administration of project RAID logs, General project management meeting support. SharePoint administration support. Administrative support of our Field Force Automation system. What we are looking for … We need people who are customer focussed, organised, methodical in what they do but also able to react swiftly to business critical needs. In addition, the successful applicant will need to demonstrate: An ability to analyse information clearly, concisely and communicate this information to a wide audience Build trust with the wider business and work effectively as part of a team. Knowledge of SAP would be advantageous but not essential. What’s in it for you? As well as a truly supportive working environment and plentiful opportunities and projects for personal development, the IT Technical Solutions Architect role offers: Bonus of up to 5% (based on personal and company performance) 23 days holiday (plus bank holidays) Entry into the company pension scheme Free on-site parking Flexible working patterns Employee discounts (theatre tickets, memberships etc) Subsidised onsite canteen Why Bristol Water? Bristol Water provides water to over a million customers in the Bristol area, this equates to over one thousand square miles and 264,000,000 litres of water supplied everyday! We extract water from nearly

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Location: Bristol

Salary: Up to £22,800 dependent on experience

Expiry date: 16/12/2018

IT Technical Solutions Architect

Our customers are at the heart of everything we do, and our business plan is designed with the clear goal of improving the service we provide to the Bristol community. As part of this, we are going through an ambitious change programme within our Information Services team to ensure we have the capability in place to enable this change and successfully deliver on our investment programme. Crucially, this change ensures we remain able to meet and remain agile to the modern demands placed on us, but also allow us to develop and create opportunities for our staff. Want to be part of this journey? If so read on … What will you be doing? The IT Solutions function is fundamental to the way we organise, support and manage our IT landscape. The Management, design and improvement of the Technical IT Architecture is becoming increasingly important in ensuring we are able to meet the demands of the organisation, but also the challenges of the modern world we operate within. Working within the IT Solutions function, and closely with the IT Service function, the IT Technical Solution Architect will; Work with the business and IT providers to assist in establishing and implementing key IT Infrastructure strategies that support the business aims and objectives specialising in the Cyber Security components. Work with the team to develop and maintain the Technical and Security Strategy and translate this into to short/medium and longer terms actions Collaborate with IT partners to define solutions and provide central assurance for project delivery of Infrastructure solutions into Projects and Service Develop the governance, management and design processes required to support the operational and improvement project needs. Assist in developing key architectural design principles and ways of working that will ultimately provide greater service, security and life from the new and existing IT estate. Assist with the design and implementation o

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Location: Bristol

Salary: Up to £37,848 DOE

Expiry date: 16/12/2018

Logistics and Procurement Manager

Enjoy working in a high volume and fast paced environment? Have a broad background covering both procurement and logistics? Great at building relationships both internally and externally? If so we have the role for you! What will you be doing? This role is crucial in ensuring Bristol Water delivers a fast and efficient service to our customers. You will be required to provide a “best in class” delivery service to both internal and external customers whilst maintaining stock levels and managing budgetary restraints. In addition, you will be required to manage the Logistics team to effectively, order, store, pick and distribute all Bristol Water stock items Other duties will include: Negotiation of new contracts and agreements Manage and deliver procurement work for all non-strategic critical contacts. Managing the procurement and tendering of key goods, works and services through implementation of innovative category strategies Maintaining the company contracts register and using it to proactively prompt budget holders to review / re-tender their contracts as appropriate Supplier management with existing providers to ensure acceptable continuity of service Ensure that the companies’ route to market for any procurement activity is fully compliant and robust ensuring compliance with relevant EU and UK regulations, and ensuring contracts and suppliers meet all statutory health, safety and environmental compliance requirements Effective management of the team, budgets and resources What we are looking for … A Strong leader with experience of delivering in-house services A proven track record in both a Logistics and Procurement role Excellent written, presentation and communication skills are a must along with a high level of project management and computer literacy Knowledge of SAP and SRM would be hugely advantageous Degree educated or similar A background in the utilities secto

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Location: Bristol

Salary: Up to £55,000 - 12 month FTC

Expiry date: 02/01/2019

Network Flushing Inspector

Are you looking for a new role? We are looking for a Network Flushing Inspector to join our Network team who are collectively responsible for looking after your water from when leaves our treatment works, to the moment it arrives at your tap. This is an exciting opportunity to join fantastic company and to contribute to our strong heritage of providing high quality drinking water to Bristol and the surrounding area. What will you be doing? As a Flushing Inspector you will often be customer facing - working on the highway and customer sites you will locate and operate sluice valves and fire hydrants. Working from plans provided, you will systematically flush an area of supply and be responsible for on-site water quality turbidity checks and sampling. The role is also responsible for playing a key role in the incident response team, supporting service and main laying activities, as well as tracing supply pipes in order to resolve a wide variety of customer issues with our Network systems whilst ensuring we meet our demanding service standards. Day to day you will.. Attend customer’s site and carry out inspections within set timescales and providing excellent customer service at all times. Carry out tests and make an accurate diagnosis of the reported problem so that you can carry out the necessary remedy or refer to the appropriate department. Visit sites and carry out the necessary inspections or sampling in order to update the system. Carry out Flushing Programmes in accordance with company procedures, ensuring that there is no risk of external contamination to our Water Supply. Working precisely from plans, recording all activity to update relevant systems. During any incident you will be maintaining a precise log of events to enable a post incident report to be compiled. Validating the status of sluice valves and carrying out Turbidity Test’s & Water Quality Samples to maintain water quality. Loca

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Location: Bristol

Salary: Up to £21,891 depending on skills and experience

Expiry date: 13/12/2018

Operational Customer Services Advisor

Are you looking for a fresh new job this New Year? We have some fantastic opportunities for Customer Services Advisors to join our busy and varied operational customer services team here at the heart of Bristol Water. With provision of service to more than a million customers, this role is fundamental to our business. This is a great opportunity for you to join us and make sure each and every customer’s experience a great one! The Operational Customer Services Team provides front line contact with customers to accurately record and resolve operational enquiries and complaints. What will you be doing? As an Operational Customer Service Advisor, you will be passionate about ensuring that customers receive the best possible service at all times. Working in a small and supportive team, this varied role will require excellent customer service skills and the ability to react quickly in an empathic and calm manner. You will be required to provide advice and guidance about a variety of issues, ranging from water pressure and quality queries, up to emergencies within customers homes, or simply keeping them updated about progress and checking satisfaction levels. We are recruiting for permanent and fixed term full time roles, on a mixture of late afternoon/early evening and weekend shifts. The team operate on a shift patterns which will include some weekend working between 8am – 8pm. Day to day you will be.. Answering telephone, email and written enquiries and complaints as quickly as possible and in the appropriate manner to ensure that the targets for customer service are met. Progress internal or external customer enquiries appropriately, either through offering advice and information where possible or by referring the enquiry to the appropriate department or manager for further information, in order to provide helpful information to the customer as quickly as possible. Keep the customer informed at

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Location: Bristol

Salary: Up to £20,500 depending on skills and experience

Expiry date: 16/12/2018

Performance and Development Specialist

Are you an experienced Learning & Development professional looking for a new challenge? In this role you will have opportunity to work with all parts of our diverse company, spanning a range of stakeholders and professions, driving performance and development in one of the UK’s most trusted utilities providers! If this is something of interest, we want to speak with you! This is an exciting time for the Bristol Water HR directorate and especially for the L&OD function. We are building a development agenda from the ground up, beginning by establishing our standard skills offering and then continuing to build the sophistication of our approaches in the coming years. You will have the opportunity to influence the L&D agenda, supporting your colleagues in setting priorities and defining our approach. You have the opportunity to build a suite of solutions, the way you believe they should be built. What will you be doing? As Performance & Development Specialist you will form part of the Learning & Organisational Development team, as well as the wider HR directorate. Working within all parts of the organisation, your focus will be on developing and delivering a suite of blended solutions that build performance. Delivering topics such as performance management, leadership behaviours, personal effectiveness, team development, service culture as well as supporting people completing apprenticeships and other qualifications. Day to day you will.. Be building awareness of the L&D offering within all areas of the business, especially our field teams Evolving our suite of development solutions, flexing the approach to ensure effectiveness Provide follow up coaching, to workshop participants Identify needs and design new solutions, using a variety of media, including e-learning Maintain relationships with our external providers of statutory training and qualifications (e.g. apprenticeships) track a

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Location: Bristol

Salary: Starting from circa £37,000 up to £45,000 depending on skills and experience

Expiry date: 11/12/2018

Process Engineer

Bristol Water always aims to always provide the best service possible to internal and external customers in the most efficient manner. A 6 month project has been initiated to refresh and improve the KPI Reporting Capability to ensure appropriate timeliness, quality, accuracy and trust in our data. If you have experience delivering in a similar role please read on … What will you be doing? Working with the Business Improvement and Innovation team, the Process Engineer will be working directly with data providers in different functions across the business to improve their data quality capture, reporting, analysis and forecasting processes. The Process Engineer will also be responsible for providing the IT Solutions team with work packages for any requirements needing source system development. Other responsibilities will include: Manage/support change management in areas being reviewed Identify, report and communicate risks, issues, challenges and successes Conduct process re-engineering initiatives to ensure timely and accurate data is available for the Company Performance Report (e.g. As-is and To-be Process modelling) Review end to end processes to identify opportunities to improve data availability, data quality, efficiency and effectiveness across people, process and systems Work closely with the Business/Reporting analyst to ensure data extract processes are aligned with the detailed Business Requirements. Provide the IT Solutions Team with and track the progress of Work Packages for any requirements needing source system developments. What we are looking for … We need someone who has strong communication skills with an ability to build rapport and influence teams and senior management. In addition, the successful applicant will need to demonstrate: Significant experience in business analysis / continuous improvement techniques e.g. Lean Sound working knowl

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Location: Bristol

Salary: Day-Rate dependent on experience

Expiry date: 16/12/2018

Quality Control Analyst

Bristol Water has a great part time role for a Quality Control Analyst to join our Water Quality team who are at the forefront of providing our customers with safe, high quality, reliable water supply 24/7. What will you be doing? In this role, you will be out and about as part of the Water Quality Team who are collectively responsible for ensuring that the business is compliant with the Water Supply (Quality) Regulations, ISO17025, Drinking Water Testing Specification (DWTS) and the Company’s procedures. Day to day you will be.. Preparing standard control solutions, spikes and Proficiency Testing samples for Scientific Services and Production Calibrating and maintaining analytical equipment Creating and reviewing statistical control charts Internal auditing Investigating and Reporting Non-Conforming Work Document control What we are looking for… Ideally A Level or equivalent in a Science or Maths subject at grade C or above. Laboratory experience is essential A wealth of experience in data handling and statistical evaluation of analytical data. You will have good attention to detail in order to accurately record data and interpret against specifications. Ability to organise and plan efficiently on a daily and weekly basis in order to meet deadlines whilst following strict procedures methodically and consistently. Good computer literacy, including e-mail, spreadsheets, word processing and database packages. Good verbal and written communication skills at all levels. You will be happy to work as part of a team or alone, with little or no supervision. What’s in it for you? As well as a truly supportive working environment and plentiful opportunities for personal development, the Quality Control Analyst role offers: 25 hours per week, Monday to Friday Bonus of up to 5% (based on personal and company performance) 23 days holiday (plus bank holidays) Entry

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Location: Bristol

Salary: Up to £16,500 for 25 hours per week depending on skills and experience

Expiry date: 16/12/2018

Senior Business Analyst

Our customers are at the heart of everything we do, and our business plan is designed with the clear goal of improving the service we provide to the Bristol community. As part of this, we are going through an ambitious change programme within our Information Services team to ensure we have the capability in place to enable this change and successfully deliver on our investment programme. Crucially, this change ensures we remain able to meet and remain agile to the modern demands placed on us, but also allow us to develop and create opportunities for our staff. Want to be part of this journey? If so read on … What will you be doing? The IT Solutions function is fundamental to the way we organise, support and manage our IT landscape. This role will be responsible for the development, maintenance and provision of all Business Analysis within the Information Services Solutions. Duties will include: Elicitation, definition and documentation of business requirements to facilitate IT-enabled improvements Engaging stakeholders at all levels of the business to understand, and as appropriate to inform, the needs of the business Leading the development, maintenance and operation of Business analysis framework and associated governance to support the design and delivery of all IT based change. Leading the development, maintenance and operation of the Enterprise Architecture to provide a central view of the Enterprise and its construct for use in strategic and tactical change initiatives. Leading the development, maintenance and operation of process models as well as workflow development and improvement Develop and promote insights that create opportunities for efficiency or mitigation of risk. Develop and operate a performance and benchmarking framework to identify opportunities for systems, processes and people. Develop tools, processes and products to support a sustainable Business Analysis function as part of the Solution

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Location: Bristol

Salary: £36,000

Expiry date: 16/12/2018

Technical Assistant

Our customers are at the heart of everything we do, and our business plan is designed with the clear goal of improving the service we provide to the Bristol community. As part of this, we are going through an ambitious change programme within our Information Services team to ensure we have the capability in place to enable this change and successfully deliver on our investment programme. Crucially, this change ensures we remain able to meet and remain agile to the modern demands placed on us, but also allow us to develop and create opportunities for our staff. Want to be part of this journey? If so read on … What will you be doing? The IT Solutions function is fundamental to the way we organise, support and manage our IT landscape. The Technical Assistant plays a crucial role in supporting and facilitating the work conducted by the team but also the wider IT function in delivering this work. Duties will include: Extraction, manipulation, cleansing and analysis of data from a variety of IT systems Supporting the design and implementation of IT solutions Support and administrate effective processes and ways of working within the IT function – e.g. request/ticket/SLA coordination, design and use of simple templates, policies, logs, trackers Produce reports and analytics from IT data and KPIs to help to identify improvements Supporting the generation, elicitation and definition of business requirements through workshops, meetings and the coordination of electronic messages, tickets and records Communicating with the business via publishing key messages on email and the Intranet, meeting with key stakeholders and other agreed channels Assist in the identification of improvements in system design and functionality Construct and execute system and user acceptance test scripts Package and deliver training and guidance documentation for IT systems and related processes What we are looking for …

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Location: Bristol

Salary: Up to 26,267 dependent on experience

Expiry date: 14/12/2018

Water Sampler (12 months FTC)

Bristol Water has an interesting opportunity for a Sampler to join our friendly field based Water Quality Team for 12 months. This team are at the forefront of providing our customers with safe, high quality, reliable water supply 24/7. What will you be doing? In this role, you will be out and about as part of the Water Quality Team who are collectively responsible for ensuring that the business is compliant with the Water Supply (Quality) Regulations, ISO17025, Drinking Water Testing Specification (DWTS) and the Company’s procedures. Day to day you will be.. Collecting water samples from company assets and customers’ properties, Undertaking field measurements for chemical and physical parameters Undertaking monitoring checks on equipment and analytical quality control analysis for chlorine measurement Keeping detailed records and safely transporting the samples to Head Office. This is a customer facing role where you will be representing the business, so excellent communication skills and a passion for customer services is essential. As a Sampler you will be required to adhere to strict processes, instructions and procedures at all times in order to maintain our high standards in line with the regulatory requirements. What we are looking for… Ability to organise and plan efficiently on a daily basis in order to meet deadlines. Able to work and Accurately record data and interpret against specifications Able to work as part of a team or alone, with little or no supervision. Physically fit (there is a manual handling aspect to the role.) Computer literacy, specifically Microsoft Outlook and a good all round education. Ability to navigate with the use of electronic aids and traditional maps Knowledge of the Water Supply (Quality) Regulations and UKAS Accreditation ISO17025 DWTS standard would be an advantage. As this role is out and about, you will need a ful

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Location: Bristol, Surrounding Area, Field Based

Salary: Up to £20,500 depending on skills and experience

Expiry date: 13/12/2018

Business & Systems Analyst

Bristol Water always aims to always provide the best service possible to internal and external customers in the most efficient manner. A 6 month project has been initiated to refresh and improve the KPI Reporting Capability to ensure appropriate timeliness, quality, accuracy and trust in our data. If you have experience delivering in a similar role please read on … What will you be doing? This project is wide ranging and highly visible through the organisation. The core of the role will be to gather detailed requirements from data providers across the business. In addition, the analyst will also be responsible for providing the IT Solutions team with work packages for any requirements needing source system development and providing input to the Testing Cycles. Other responsibilities will include: Gathering of detailed measure and reporting requirements from all data providers across the business using appropriate tools and techniques. Assessing the report rationalisation and data gaps identified in the initial high level phase. Developing a measure capture template to ensure all measure definitions and criteria are captured in a consistent manner. Working closely with the Process Engineer to ensure data extract processes are aligned with the detailed Business Requirements. Providing the IT Solutions Team with Work Packages for any requirements needing source system developments. Track the progress of work packages. Providing input to the Solution Architect responsible for Systems Integration Architecture. Supporting the testing phase of the project in terms of expected outcomes. Creating and maintaining project documentation, constructing a solid knowledge base that can be referenced by colleagues in the future. What we are looking for … We need people who are customer focussed, comfortable and skilled at communicating with stakeholders at all levels but also in presenting data and tools to the

More Details / Apply

Location: Bristol

Salary: Day-Rate dependent on experience

Expiry date: 13/12/2018

Business Analyst

Our customers are at the heart of everything we do, and our business plan is designed with the clear goal of improving the service we provide to the Bristol community. As part of this, we are going through an ambitious change programme within our Information Services team to ensure we have the capability in place to enable this change and successfully deliver on our investment programme. Crucially, this change ensures we remain able to meet and remain agile to the modern demands placed on us, but also allow us to develop and create opportunities for our staff. Want to be part of this journey? If so read on … What will you be doing? The IT Solutions function is fundamental to the way we organise, support and manage our IT landscape. The core purpose of this role is to assist in the development, maintenance and provision of all Business Analysis within the Information Solutions team. Duties will include: Elicitation, definition and documentation of business requirements to facilitate IT-enabled improvements Engaging stakeholders at all levels of the business to understand, and as appropriate to inform, the needs of the business Develop, maintain and operate the Business analysis framework and associated governance to support the design and delivery of all IT based change. Assist in the development, maintenance and operation of the Enterprise Architecture to provide a central view of the Enterprise and its construct for use in strategic and tactical change initiatives. Assist in the development, maintenance and operation of centralised process models as well as workflow development and improvement. Help develop and promote insights that create opportunities for efficiency or the mitigation of risk. Help develop and operate a performance and benchmarking framework to identify opportunities for systems, processes and people. Help identify and design the processes and IT solutions required to introduce recommended impro

More Details / Apply

Location: Bristol

Salary: up to £29,000 Dependent on Experience

Expiry date: 16/12/2018

Corporate Social Responsibilty (CSR) Lead (12 Months)

Are you passionate about Corporate Social Responsibility? Here at Bristol Water we have lots of great projects going on in the world of Corporate Social Responsibility (CSR), and we are now ready to put even more focus on how we can do more in our local areas. We are looking for a dynamic and creative individual with a slick, methodical approach to projects, has an eye for proactively spotting a great brand or sponsorship opportunity and someone who is fab at networking and communicating, to ensure we get as much exposure for the company and the story we want to tell. This year we helped save more than 20,000 plastic bottles going to landfill thanks to a tour of our award-winning Bristol Water Bar – dishing out free water refills across our area. At Bristol Water we pride ourselves on being a part of our local communities by supporting local events and funding local initiatives. Whether it’s awarding cash through our monthly Together for Good fund or sponsoring events and projects such as Gromit Unleashed 2, we want to be recognised as a company that does more than just provide water. Corporate Social Responsibility is an important part of our work. It demonstrates our commitment to supporting local communities, helps raise our brand and helps us achieve many of our strategic objectives. What will you be doing? As CSR lead, you will be responsible for co-ordinating and delivering our communities programme. Some elements of the programme will also require hands on delivery by the CSR lead and some elements will involve influencing and working with colleagues to achieve the desired outcomes. This is a great fixed term (12 months) opportunity as you will need to take a strategic approach to how we deliver our programme of activities, from setting out the criteria for helping local groups and events, proactively seeking new opportunities for sponsorship and support, and deliver a number of high-profile brand awarenes

More Details / Apply

Location: Bristol

Salary: Up to £31,000 depending on skills and experience

Expiry date: 06/01/2019

IT Technical Administrator

What will you be doing? The Information Systems function is fundamental to the way we organise, support and manage our IT landscape. The core purpose of this role is to provide Technical Administration and Project Management Office support to the core Bristol Water IT team. Other duties will include: Administration of IT Procurement function - Purchase Order creation, invoice management and Goods receipt processing. SAP Systems Administration support. Project Management Office support for IT projects - Maintenance of Project diaries, Administration of project RAID logs, General project management meeting support. SharePoint administration support. Administrative support of our Field Force Automation system. What we are looking for … We need people who are customer focussed, organised, methodical in what they do but also able to react swiftly to business critical needs. In addition, the successful applicant will need to demonstrate: An ability to analyse information clearly, concisely and communicate this information to a wide audience Build trust with the wider business and work effectively as part of a team. Knowledge of SAP would be advantageous but not essential. What’s in it for you? As well as a truly supportive working environment and plentiful opportunities and projects for personal development, the IT Technical Solutions Architect role offers: Bonus of up to 5% (based on personal and company performance) 23 days holiday (plus bank holidays) Entry into the company pension scheme Free on-site parking Flexible working patterns Employee discounts (theatre tickets, memberships etc) Subsidised onsite canteen Why Bristol Water? Bristol Water provides water to over a million customers in the Bristol area, this equates to over one thousand square miles and 264,000,000 litres of water supplied everyday! We extract water from nearly

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Location: Bristol

Salary: Up to £22,800 dependent on experience

Expiry date: 16/12/2018

IT Technical Solutions Architect

Our customers are at the heart of everything we do, and our business plan is designed with the clear goal of improving the service we provide to the Bristol community. As part of this, we are going through an ambitious change programme within our Information Services team to ensure we have the capability in place to enable this change and successfully deliver on our investment programme. Crucially, this change ensures we remain able to meet and remain agile to the modern demands placed on us, but also allow us to develop and create opportunities for our staff. Want to be part of this journey? If so read on … What will you be doing? The IT Solutions function is fundamental to the way we organise, support and manage our IT landscape. The Management, design and improvement of the Technical IT Architecture is becoming increasingly important in ensuring we are able to meet the demands of the organisation, but also the challenges of the modern world we operate within. Working within the IT Solutions function, and closely with the IT Service function, the IT Technical Solution Architect will; Work with the business and IT providers to assist in establishing and implementing key IT Infrastructure strategies that support the business aims and objectives specialising in the Cyber Security components. Work with the team to develop and maintain the Technical and Security Strategy and translate this into to short/medium and longer terms actions Collaborate with IT partners to define solutions and provide central assurance for project delivery of Infrastructure solutions into Projects and Service Develop the governance, management and design processes required to support the operational and improvement project needs. Assist in developing key architectural design principles and ways of working that will ultimately provide greater service, security and life from the new and existing IT estate. Assist with the design and implementation o

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Location: Bristol

Salary: Up to £37,848 DOE

Expiry date: 16/12/2018

Logistics and Procurement Manager

Enjoy working in a high volume and fast paced environment? Have a broad background covering both procurement and logistics? Great at building relationships both internally and externally? If so we have the role for you! What will you be doing? This role is crucial in ensuring Bristol Water delivers a fast and efficient service to our customers. You will be required to provide a “best in class” delivery service to both internal and external customers whilst maintaining stock levels and managing budgetary restraints. In addition, you will be required to manage the Logistics team to effectively, order, store, pick and distribute all Bristol Water stock items Other duties will include: Negotiation of new contracts and agreements Manage and deliver procurement work for all non-strategic critical contacts. Managing the procurement and tendering of key goods, works and services through implementation of innovative category strategies Maintaining the company contracts register and using it to proactively prompt budget holders to review / re-tender their contracts as appropriate Supplier management with existing providers to ensure acceptable continuity of service Ensure that the companies’ route to market for any procurement activity is fully compliant and robust ensuring compliance with relevant EU and UK regulations, and ensuring contracts and suppliers meet all statutory health, safety and environmental compliance requirements Effective management of the team, budgets and resources What we are looking for … A Strong leader with experience of delivering in-house services A proven track record in both a Logistics and Procurement role Excellent written, presentation and communication skills are a must along with a high level of project management and computer literacy Knowledge of SAP and SRM would be hugely advantageous Degree educated or similar A background in the utilities secto

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Location: Bristol

Salary: Up to £55,000 - 12 month FTC

Expiry date: 02/01/2019

Network Flushing Inspector

Are you looking for a new role? We are looking for a Network Flushing Inspector to join our Network team who are collectively responsible for looking after your water from when leaves our treatment works, to the moment it arrives at your tap. This is an exciting opportunity to join fantastic company and to contribute to our strong heritage of providing high quality drinking water to Bristol and the surrounding area. What will you be doing? As a Flushing Inspector you will often be customer facing - working on the highway and customer sites you will locate and operate sluice valves and fire hydrants. Working from plans provided, you will systematically flush an area of supply and be responsible for on-site water quality turbidity checks and sampling. The role is also responsible for playing a key role in the incident response team, supporting service and main laying activities, as well as tracing supply pipes in order to resolve a wide variety of customer issues with our Network systems whilst ensuring we meet our demanding service standards. Day to day you will.. Attend customer’s site and carry out inspections within set timescales and providing excellent customer service at all times. Carry out tests and make an accurate diagnosis of the reported problem so that you can carry out the necessary remedy or refer to the appropriate department. Visit sites and carry out the necessary inspections or sampling in order to update the system. Carry out Flushing Programmes in accordance with company procedures, ensuring that there is no risk of external contamination to our Water Supply. Working precisely from plans, recording all activity to update relevant systems. During any incident you will be maintaining a precise log of events to enable a post incident report to be compiled. Validating the status of sluice valves and carrying out Turbidity Test’s & Water Quality Samples to maintain water quality. Loca

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Location: Bristol

Salary: Up to £21,891 depending on skills and experience

Expiry date: 13/12/2018

Operational Customer Services Advisor

Are you looking for a fresh new job this New Year? We have some fantastic opportunities for Customer Services Advisors to join our busy and varied operational customer services team here at the heart of Bristol Water. With provision of service to more than a million customers, this role is fundamental to our business. This is a great opportunity for you to join us and make sure each and every customer’s experience a great one! The Operational Customer Services Team provides front line contact with customers to accurately record and resolve operational enquiries and complaints. What will you be doing? As an Operational Customer Service Advisor, you will be passionate about ensuring that customers receive the best possible service at all times. Working in a small and supportive team, this varied role will require excellent customer service skills and the ability to react quickly in an empathic and calm manner. You will be required to provide advice and guidance about a variety of issues, ranging from water pressure and quality queries, up to emergencies within customers homes, or simply keeping them updated about progress and checking satisfaction levels. We are recruiting for permanent and fixed term full time roles, on a mixture of late afternoon/early evening and weekend shifts. The team operate on a shift patterns which will include some weekend working between 8am – 8pm. Day to day you will be.. Answering telephone, email and written enquiries and complaints as quickly as possible and in the appropriate manner to ensure that the targets for customer service are met. Progress internal or external customer enquiries appropriately, either through offering advice and information where possible or by referring the enquiry to the appropriate department or manager for further information, in order to provide helpful information to the customer as quickly as possible. Keep the customer informed at

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Location: Bristol

Salary: Up to £20,500 depending on skills and experience

Expiry date: 16/12/2018

Performance and Development Specialist

Are you an experienced Learning & Development professional looking for a new challenge? In this role you will have opportunity to work with all parts of our diverse company, spanning a range of stakeholders and professions, driving performance and development in one of the UK’s most trusted utilities providers! If this is something of interest, we want to speak with you! This is an exciting time for the Bristol Water HR directorate and especially for the L&OD function. We are building a development agenda from the ground up, beginning by establishing our standard skills offering and then continuing to build the sophistication of our approaches in the coming years. You will have the opportunity to influence the L&D agenda, supporting your colleagues in setting priorities and defining our approach. You have the opportunity to build a suite of solutions, the way you believe they should be built. What will you be doing? As Performance & Development Specialist you will form part of the Learning & Organisational Development team, as well as the wider HR directorate. Working within all parts of the organisation, your focus will be on developing and delivering a suite of blended solutions that build performance. Delivering topics such as performance management, leadership behaviours, personal effectiveness, team development, service culture as well as supporting people completing apprenticeships and other qualifications. Day to day you will.. Be building awareness of the L&D offering within all areas of the business, especially our field teams Evolving our suite of development solutions, flexing the approach to ensure effectiveness Provide follow up coaching, to workshop participants Identify needs and design new solutions, using a variety of media, including e-learning Maintain relationships with our external providers of statutory training and qualifications (e.g. apprenticeships) track a

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Location: Bristol

Salary: Starting from circa £37,000 up to £45,000 depending on skills and experience

Expiry date: 11/12/2018

Process Engineer

Bristol Water always aims to always provide the best service possible to internal and external customers in the most efficient manner. A 6 month project has been initiated to refresh and improve the KPI Reporting Capability to ensure appropriate timeliness, quality, accuracy and trust in our data. If you have experience delivering in a similar role please read on … What will you be doing? Working with the Business Improvement and Innovation team, the Process Engineer will be working directly with data providers in different functions across the business to improve their data quality capture, reporting, analysis and forecasting processes. The Process Engineer will also be responsible for providing the IT Solutions team with work packages for any requirements needing source system development. Other responsibilities will include: Manage/support change management in areas being reviewed Identify, report and communicate risks, issues, challenges and successes Conduct process re-engineering initiatives to ensure timely and accurate data is available for the Company Performance Report (e.g. As-is and To-be Process modelling) Review end to end processes to identify opportunities to improve data availability, data quality, efficiency and effectiveness across people, process and systems Work closely with the Business/Reporting analyst to ensure data extract processes are aligned with the detailed Business Requirements. Provide the IT Solutions Team with and track the progress of Work Packages for any requirements needing source system developments. What we are looking for … We need someone who has strong communication skills with an ability to build rapport and influence teams and senior management. In addition, the successful applicant will need to demonstrate: Significant experience in business analysis / continuous improvement techniques e.g. Lean Sound working knowl

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Location: Bristol

Salary: Day-Rate dependent on experience

Expiry date: 16/12/2018

Quality Control Analyst

Bristol Water has a great part time role for a Quality Control Analyst to join our Water Quality team who are at the forefront of providing our customers with safe, high quality, reliable water supply 24/7. What will you be doing? In this role, you will be out and about as part of the Water Quality Team who are collectively responsible for ensuring that the business is compliant with the Water Supply (Quality) Regulations, ISO17025, Drinking Water Testing Specification (DWTS) and the Company’s procedures. Day to day you will be.. Preparing standard control solutions, spikes and Proficiency Testing samples for Scientific Services and Production Calibrating and maintaining analytical equipment Creating and reviewing statistical control charts Internal auditing Investigating and Reporting Non-Conforming Work Document control What we are looking for… Ideally A Level or equivalent in a Science or Maths subject at grade C or above. Laboratory experience is essential A wealth of experience in data handling and statistical evaluation of analytical data. You will have good attention to detail in order to accurately record data and interpret against specifications. Ability to organise and plan efficiently on a daily and weekly basis in order to meet deadlines whilst following strict procedures methodically and consistently. Good computer literacy, including e-mail, spreadsheets, word processing and database packages. Good verbal and written communication skills at all levels. You will be happy to work as part of a team or alone, with little or no supervision. What’s in it for you? As well as a truly supportive working environment and plentiful opportunities for personal development, the Quality Control Analyst role offers: 25 hours per week, Monday to Friday Bonus of up to 5% (based on personal and company performance) 23 days holiday (plus bank holidays) Entry

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Location: Bristol

Salary: Up to £16,500 for 25 hours per week depending on skills and experience

Expiry date: 16/12/2018

Senior Business Analyst

Our customers are at the heart of everything we do, and our business plan is designed with the clear goal of improving the service we provide to the Bristol community. As part of this, we are going through an ambitious change programme within our Information Services team to ensure we have the capability in place to enable this change and successfully deliver on our investment programme. Crucially, this change ensures we remain able to meet and remain agile to the modern demands placed on us, but also allow us to develop and create opportunities for our staff. Want to be part of this journey? If so read on … What will you be doing? The IT Solutions function is fundamental to the way we organise, support and manage our IT landscape. This role will be responsible for the development, maintenance and provision of all Business Analysis within the Information Services Solutions. Duties will include: Elicitation, definition and documentation of business requirements to facilitate IT-enabled improvements Engaging stakeholders at all levels of the business to understand, and as appropriate to inform, the needs of the business Leading the development, maintenance and operation of Business analysis framework and associated governance to support the design and delivery of all IT based change. Leading the development, maintenance and operation of the Enterprise Architecture to provide a central view of the Enterprise and its construct for use in strategic and tactical change initiatives. Leading the development, maintenance and operation of process models as well as workflow development and improvement Develop and promote insights that create opportunities for efficiency or mitigation of risk. Develop and operate a performance and benchmarking framework to identify opportunities for systems, processes and people. Develop tools, processes and products to support a sustainable Business Analysis function as part of the Solution

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Location: Bristol

Salary: £36,000

Expiry date: 16/12/2018

Technical Assistant

Our customers are at the heart of everything we do, and our business plan is designed with the clear goal of improving the service we provide to the Bristol community. As part of this, we are going through an ambitious change programme within our Information Services team to ensure we have the capability in place to enable this change and successfully deliver on our investment programme. Crucially, this change ensures we remain able to meet and remain agile to the modern demands placed on us, but also allow us to develop and create opportunities for our staff. Want to be part of this journey? If so read on … What will you be doing? The IT Solutions function is fundamental to the way we organise, support and manage our IT landscape. The Technical Assistant plays a crucial role in supporting and facilitating the work conducted by the team but also the wider IT function in delivering this work. Duties will include: Extraction, manipulation, cleansing and analysis of data from a variety of IT systems Supporting the design and implementation of IT solutions Support and administrate effective processes and ways of working within the IT function – e.g. request/ticket/SLA coordination, design and use of simple templates, policies, logs, trackers Produce reports and analytics from IT data and KPIs to help to identify improvements Supporting the generation, elicitation and definition of business requirements through workshops, meetings and the coordination of electronic messages, tickets and records Communicating with the business via publishing key messages on email and the Intranet, meeting with key stakeholders and other agreed channels Assist in the identification of improvements in system design and functionality Construct and execute system and user acceptance test scripts Package and deliver training and guidance documentation for IT systems and related processes What we are looking for …

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Location: Bristol

Salary: Up to 26,267 dependent on experience

Expiry date: 14/12/2018

Water Sampler (12 months FTC)

Bristol Water has an interesting opportunity for a Sampler to join our friendly field based Water Quality Team for 12 months. This team are at the forefront of providing our customers with safe, high quality, reliable water supply 24/7. What will you be doing? In this role, you will be out and about as part of the Water Quality Team who are collectively responsible for ensuring that the business is compliant with the Water Supply (Quality) Regulations, ISO17025, Drinking Water Testing Specification (DWTS) and the Company’s procedures. Day to day you will be.. Collecting water samples from company assets and customers’ properties, Undertaking field measurements for chemical and physical parameters Undertaking monitoring checks on equipment and analytical quality control analysis for chlorine measurement Keeping detailed records and safely transporting the samples to Head Office. This is a customer facing role where you will be representing the business, so excellent communication skills and a passion for customer services is essential. As a Sampler you will be required to adhere to strict processes, instructions and procedures at all times in order to maintain our high standards in line with the regulatory requirements. What we are looking for… Ability to organise and plan efficiently on a daily basis in order to meet deadlines. Able to work and Accurately record data and interpret against specifications Able to work as part of a team or alone, with little or no supervision. Physically fit (there is a manual handling aspect to the role.) Computer literacy, specifically Microsoft Outlook and a good all round education. Ability to navigate with the use of electronic aids and traditional maps Knowledge of the Water Supply (Quality) Regulations and UKAS Accreditation ISO17025 DWTS standard would be an advantage. As this role is out and about, you will need a ful

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Location: Bristol, Surrounding Area, Field Based

Salary: Up to £20,500 depending on skills and experience

Expiry date: 13/12/2018

Ideal scenario job info
PRV Meter Technician

Job type: Permanent / Location: Field based

Bristol Water is seeking a PRV Meter Technician to join their Network Operations and Maintenance Department. You will adjust, maintain, install and exchange the company’s pressure control devices, distribution meters, customer meters and protective strainers. You will also undertake average zone pressure surveys and perform logger maintenance t...

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Salary: up to £22,460

Benefits: Competitive

Date posted:

Deadline: 20161128

Ref: 9_1

Project Assistant

Job type: Permanent / Location: Head Office

Fixed Term Contract - Location: Head Office - Distance (Miles): N/A - Salary: up to £24,000 - Benefits: Competitive - Date Posted: 26/08/2016 12:25 - Deadline: 11/09/2016 23:59 - Ref: 873

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Salary: Up to £24,000

Benefits: Competitive

Date posted:

Deadline: 20160911

Ref: 873

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