Powered by Water, Driven by Purpose

At Bristol Water, we’ve been serving generations of families since 1846. Ensuring people in our communities have access to healthy water is paramount, which is why we work around the clock testing our water hundreds of times a day.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Assistant Operations Manager - Planning and Scheduling

Role purpose

As an Assistant Operations Room Manager, you’ll help coordinate the people and work that keep Bristol Water’s Production assets operating safely and reliably.

You’ll plan and prioritise reactive and planned work across treatment works, pumping stations, reservoirs and other operational sites, making sure the right people are available at the right time.

It’s a busy and varied role where priorities can change quickly, so you’ll need to be organised, comfortable making decisions and confident communicating with different teams.

You don’t need to know everything about the water industry from day one. We’re interested in people with strong transferable skills who are keen to learn and develop their operational and technical knowledge.

What you’ll be doing

• Plan, prioritise and schedule planned, preventative and reactive work.

• Coordinate field-based teams and allocate work based on priority, availability and operational requirements.

• Monitor workloads and adjust plans when priorities or circumstances change.

• Use systems such as SAP Field Force Automation to create, schedule and track work orders.

• Support the Operations Room Manager during operational incidents and emerging issues.

• Coordinate contractors, training, site access and other operational activities.

• Keep accurate records and provide teams with clear information about upcoming work.

• Work closely with Production, Asset Management, Network Operations and other teams across the business.

• Help ensure safety, water quality and operational requirements are considered when work is planned.

• Recognise when an issue needs additional technical support or escalation.

What we’re looking for

We’re looking for someone who is organised, proactive and able to keep a clear head when priorities change.

You may already have experience in utilities, engineering, maintenance or operations, but we’re equally interested in candidates from other environments who can demonstrate the right transferable skills.

Ideally, you’ll bring:

• Experience of planning, scheduling, coordinating people or managing workloads.

• Strong organisational and prioritisation skills.

• Confidence working in a busy environment with competing demands.

• Good communication skills and the ability to build relationships with different teams.

• A practical, logical approach to solving problems.

• Confidence using IT systems and the ability to learn new systems quickly.

• Good attention to detail and accurate record keeping.

• A positive approach to safety and working collaboratively.

Useful, but not essential

Experience in any of the following would be beneficial, but we don’t expect you to have everything:

• Water, utilities, engineering, manufacturing or another operational environment.

• Planned or reactive maintenance.

• SAP or similar work-management systems.

• Working with engineers, technicians or field-based teams.

• Supporting operational incidents.

• Coordinating contractors or site activities.

Most importantly, we’re looking for someone with the right organisational skills, judgement and willingness to learn. If you can see yourself doing this role but don’t meet every requirement, we’d still encourage you to apply.

Working arrangements

• Primarily based at Barrow Treatment Works, with office and home working in line with Bristol Water’s hybrid-working arrangements.

• You’ll participate in a rota covering 7:00am to 6:00pm, Monday to Friday.

• Some additional flexibility may occasionally be required during significant operational events.

Bristol Water Benefits

Our benefits at a glance:

• From 23 days annual leave (excluding bank holidays) rising with length of service : Take time to rest, recharge, and pursue what matters most to you.

• Holiday buy & sell scheme: Flex your entitlement—choose more time off or receive the value in cash, putting you in control.

• Competitive Pension Scheme: Build your financial future with our pension plan

• Life Assurance: Peace of mind for you and your loved ones

• Group Income Protection: If illness or injury keeps you from working, our group income protection ensures you have ongoing financial support, so you can focus on recovery

• Competitive family leave: Giving you time to support your family, because family comes first.

• Free Flu Vaccination: Protect yourself with complimentary flu vaccinations

• Employee Assistance Programme: Helping you and your loved ones whenever you need it.

• Free headquarters on-site parking: Making your commute easier

• Cycle to work scheme: Supporting healthy, sustainable travel.

• Car share scheme: Making your commute more sustainable and cost-effective

• Give as You Earn Scheme: Donate to your favourite charities directly from your salary in a simple, tax-efficient way.

• Volunteering Day: Take a day to give back to your community or charity.

• Retail discounts: Access thousands of deals and discounts, making your money go further.

Please be aware that this position will offer a 2 year development plan, this will also come with opportunity to increase your salary once certain training and milestones have been completed.

Closing Date: 27th October 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.